Shipping policy
SHIPPING POLICY
At Velora, we prioritize fast delivery to ensure our customers receive their orders as quickly as possible.
1. Processing Time
All orders are processed within 1-2 business days. Once your package is dispatched, you will receive a tracking number via email.
2. Fast Shipping Times
We are proud to offer expedited shipping options. Based on current logistics:
Standard Delivery: 3 to 7 business days.
Please note: While 95% of our products arrive within this timeframe, certain specialty items may take up to 10 business days depending on local customs and carrier demand.
3. Order Tracking
Every order includes real-time tracking. You will receive a link to monitor your shipment's progress immediately after it leaves our warehouse.
4. Shipping Fees
Shipping costs and any applicable taxes are calculated and displayed clearly at checkout.
5. Contact Us
For any questions regarding your delivery, please contact our support team at: velorastore.dm@gmail.com.